Hello,

Sorry, there have been no posts since Christmas, but we all need a break!

Yesterday I was in Wolverhampton with two senior trading standards officers of Wolverhampton Council. We are working together to conduct a review of the trading standards function of Coverntry City Council in a couple of weeks.

However, while I was there I learnt a lot about the modern trading standards approach and have been told about Consumer Direct. This is the first point of contact for all consumer issues, rogue traders, scams and the like. The number is 0845 04 05 06 or log on at www.consumerdirect.gov.uk

I hope you never need to ring them.

Bye for now,

Simon.

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